911 Supervisor - QA/QI
Job Title:
911 Supervisor - QA/QICounty Name:
Lebanon County
Middle management position responsible for PSAP administration. Work in developing, implementing, and maintaining an effective Emergency Dispatch Quality Assurance Program in accordance with agency policies, procedures, and regulatory requirements. Work in developing, overseeing, and evaluating training programs for trainees. Reports directly to Deputy Director of 911, assists in supervising 28 Telecommunicators. Other PSAP related administrative and management duties as directed by Department Director. Shifts will initially be 0800 to 1700, then will be staggered to best accommodate scheduling needs. Position is required to work rotating on-call.
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Posting Date:
Tuesday, December 16, 2025
Expiration Date:
Tuesday, January 6, 2026